Tenants Services

Sorella Group Ltd - leading letting agent with a professional, approachable and personal service.

Short-term or long-term, House, Apartment, Flat or Country house, city centre or Country living: At Sorella Group Ltd, one thing stays the same: our properties and first class customer service, means you'll never want to look anywhere else.

When you let a property and join the Sorella Group family, we'll bring a service that's both Friendly and professional. We are an agent who has done all the background work so all you need to do is select your perfect property. We are here to guide you through and offer support on the moving in process and here for continued support during your Tenancy.

We believe renting a property is an ongoing relationship and to be confident, you have made the right choice, joining the Sorella Group team. You will know you're dealing with an agent with experience, local knowledge and an excellent reputation - You need to be part of Sorella Group

Tenancy Fee information;

Before the tenancy starts:

Holding deposit - 1 weeks rent
(Example; £75 per week rent = £75 inc VAT). Holding deposit returned within 7 days if application successful.

Please note, your holding deposit may be retained if;

  • You provide misleading information or documents.
  • Fail rent checks.
  • You supply false information.
  • You withdraw/cancel your application.
  • You fail to progress your application and do not provide the required information within the stated time given (14 days from start of application).
  • You will be notified, in writing with full explanation

Deposit - 5 weeks rent (Maximum charged).
Offers may be available, Team at Sorella Group Ltd can provide information.

Deposit is payable, 48 hours prior to arranged move in date.

During the tenancy:

Payments to other third parties: Such as Council Tax, utilities or payments for communications services.

Default charges - Lost key deposit for key cutting £15.00 Inc VAT If no spare keys available and a lock change is required, this is a tenants responsibility.

Tenant Protection

Sorella Group Ltd is a member of UKALA which is a client money protection scheme, and a member of PRS, Property Redress Scheme. You can find out more details on the agent's website or by contacting the agent directly.

Get in touch

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